FedEx and OCI Absence Management Case Study
05/31/2007

View PDF:

FEDEX AND OCI TO PRESENT ABSENCE MANAGEMENT CASE STUDY AT NATIONAL DISABILITY CONFERENCE 

CHEYENNE, WY. – FedEx and OCI are partnering to present an up-close look into the design of FedEx’s absence 
management program at the 12th Annual International Conference on Absence and Disability, July 15-18 in Boston, Mass. 

The joint presentation is scheduled for 3 p.m. on Monday, July 16.  Gus Lauer, FedEx managing director of disability,
work/life and HCMP, and Dan Blaney, president of OCI, are scheduled to present. 
 
The session, entitled “FedEx: Design of an Absence Management System,” will review the FedEx Human Capital
Management Program (HCMP) and the absence management system that OCI built to support the program. 
The session will also highlight the challenges of managing a decentralized absence management team and
explore how FedEx designed its absence system to overcome those difficulties. 
 
“Our goal is to provide a clear sense of the complexities of the HCMP program,” Lauer said, “as well as an 
understanding of the value and utility the system provides our managers in performing their work each day.” 
  
In addition to a review of the issues FedEx faced, the session will also offer suggestions for designing an absence 
management system, approaches for reporting and information sharing, and measurements of current program 
performance. 
 
“OCI has been managing and analyzing FedEx’s absence data for 20 years,” Blaney said. “The development of their 
absence management tool was the next logical evolution in our partnership, providing them with a robust system that 
can serve as the backbone of their broader, strategic absence initiatives.” 
 
With the costs of employee absence costing U.S. companies an estimated $300 billion per year, absenteeism threatens 
the heart of businesses: their ability to produce quality goods and services and to satisfy their customers. 
 
For more information on the conference, and to register for the session, visit www.dmec.org. 
 
# # # 
 
About OCI 

OCI is an information management solutions provider that helps companies make better-informed decisions about their risk management and employee benefit programs.

OCI has designed and delivered integrated health and productivity solutions to Fortune 1000 companies since 1984. Using secure web-based applications, a flexible, client-centric approach and deep industry experience, our solutions transform data into information and knowledge, giving our customers the power to increase administrative efficiency, reduce expenditures and improve productivity.