CHEYENNE, WY. – August 29, 2005 – In today’s business environment, it is critical to 

reduce the amount of time risk managers spend on administrative tasks so they are able to 

function in a strategic capacity helping a company create a safer work place and reducing 

the costs of insurance.   

 

Based on its 21 years of experience helping Fortune 500 companies, OCI recently helped 

Sara Lee Food and Beverage reduce the time it takes to file a Workers’ Comp claim from 

three hours to 20 minutes. 

 

With dozens of locations around the world, Sara Lee Food and Beverage’s insurance 

division handles thousands of Workers’ compensation claims every year.   The company 

utilized a rudimentary claims reporting system using an 800 number and Web site in an 

attempt to streamline the process.  

 

“Even with the 800 number and Web site, we still had to complete paper forms to send to 

the TPA, then another form for OSHA, and yet another for Sara Lee Corporate.  The 

same information had to be re-entered on every form,” said Tanya Parker, Workers’ 

Compensation Claim Specialist with Sara Lee Food and Beverage. 

 

After working with the rudimentary system for two and a half years, Sara Lee Food and 

Beverage began looking at solutions that would streamline their claims processes and 

offer greater reporting capability to the group. 

 

“We were looking for a one-stop-shop,” said Parker.  “The number one deciding factor 

was the ability to customize.  Although a pre-packaged solution gets the implementation 

done quickly it often can’t be used by 80 percent of the people.  It’s great for the vendor, 

but the customer suffers because it simply doesn’t fit our business processes.” 

 

Working with OCI, Sara Lee Food and Beverage developed a reporting system designed 

around their specific needs.  With content such as forms for OSHA, the TPA and Sara 

Lee Corporate, OCI created a Web-based application that enables claims information to 

be entered only once – the data is then automatically entered into all the necessary forms, 

and automatically submitted to OSHA, Sara Lee Corporate and the TPA.  Entering data 

only once both reduces the risk of error, and greatly streamlines the submission process. 

 

“Originally, it started out as a data warehouse, one consolidated place where we could 

keep the data,” said Parker. “Then we expanded into reports and now they do everything.  

One thing about OCI, they aren’t a canned product.  We took the time to design what we 

wanted it to look like and what we wanted it to do.  I think once we thought about what 

we wanted in the system, it was better we went with OCI.” 

 

“The benefit we received from the system far outweighs any costs," said Parker.  

“Everything OCI says it’s supposed to do, it does.” 

 

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About OCI 

OCI is an information management solutions provider that helps companies make better-informed decisions about their risk management and employee benefit programs.

OCI has designed and delivered integrated health and productivity solutions to Fortune 1000 companies since 1984. Using secure web-based applications, a flexible, client-centric approach and deep industry experience, our solutions transform data into information and knowledge, giving our customers the power to increase administrative efficiency, reduce expenditures and improve productivity.